Navigating Difficult Conversations

Turn Tension into Progress™

Lead the tension of difficult conversations into making progress

According to a recent study, 65% of people worry about how the other person will react to having a difficult conversation. It’s common for people to avoid difficult conversations or handle them poorly because they feel unprepared or afraid to address challenging issues.

While avoiding difficult conversations may lead to temporary relief, the true underlying issues persist, eventually building into larger problems. Growth happens in effectively addressing challenging issues—both for individuals and organizations.

Join us in helping your workforce shift from the tension of difficult conversations to making progress on important issues.

HOW YOU WILL BENEFIT:
  • Set a clear and collaborative tone from the start of the conversation.
  • Notice emotions in yourself and others that may impact the conversation.
  • Respond to emotional reactions in the moment to keep the conversation productive.
  • Practice a range of skills and become better equipped to navigate difficult conversations.
three people doing high fives.
WHO SHOULD ATTEND:

This course is suitable for all levels of working professionals looking at equipping themselves with effective communications skills, typically in conducting or receiving difficult conversations.

REGISTER TO ATTEND

Duration: 1 day (Live-In Person)

Time: 9 am – 5pm

SGD 800 per pax (before tax)

 

Dates:

25 Mar 2025

23 Jul 2205

Register via clicking this link.

 

Price Includes:

Hotel Venue

Participant Guide

Certificate of Completion

TERMS AND CONDITIONS

By signing up our events or workshops, and submitting the registration form, you agree to our terms & conditions.

Invoice will be prepared and sent upon receipt of this registration form. Confirmation of seat is subject to full payment of Program fees one week before the program.

Replacements or substitutes may be made with notice in writing.

Franklin Covey Singapore reserves the right to change the venue if necessary and cancel or postpone the program due to unforeseen circumstances.

Cancellation Fee

30 days before Day 1 of Program - 50% of program fee

15 days to Day 1 of Program – 100% of program fee

No Show – 100% of program fee

If cancellation is made once the on-line pre-assessment is activated, S$150* fee per participant will be charged, where applicable.

The Program(s) and materials, whether or not protected by copyright, are not to be copied, recycled, reused or reproduced without the prior written approval of Licensor.